OUR COMMITMENT TO YOU
WHAT YOU CAN EXPECT FROM OUR SPA
CHECK IN & OUT
Our process is now digital, allowing an entirely safe, sanitary and stress-free experience.
Appointments are booked to ensure you are the only on arriving and departing at any given time.
Our team washes their hands before and after each service in compliance with CDC guidelines.
HEALTHY TEAM MEMBERS
Team members temperature check before each shift and will not report to work if they display any symptoms.
Team members wear PPE for their and your protection. This includes face masks, face shields and gloves when appropriate.
WHAT WE ASK OF YOU
RELAX BEFORE YOU ARRIVE
Please arrive 5 minutes prior to your treatment so that we can ensure proper distancing in the spa.
LIMIT PERSONAL ITEMS
Condense your personal belongings to a single bag. A tote bag are stylish and functional option to consider.
FOLLOW CDC GUIDELINES
Wear a mask, sanitize your hands upon entering the spa, follow distancing protocols and wash your hand often.
IMPORTANT: You will be contacted by a Cynthia Rivas Skin Care Team Member to confirm your final appointment date and time. Your request is not complete without a final confirmation.
Although we strive to accommodate your preferred appointment dates and time, we cannot make any guarantees due to a number of conditions, including, but not limited to: business hours of operation, staffing, equipment, availability, and holidays. Please allow us up to 24-hours to respond to your appointment request.